Shipping & returns
Frequently asked questions
Find Quick Answers
Enjoy free shipping on orders over $108.
How much does shipping cost?
Shipping costs vary based on your location and the shipping method selected at checkout. We offer free shipping on orders over $108.
How long will it take to receive my order?
Orders are typically processed within 7-14 business days. Delivery times depend on your location and the shipping method chosen, but standard shipping usually takes 3-7 business days.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided the item is in its original condition and packaging.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions.
Orders
We accept major credit cards, PayPal, Apple Pay, and Google Pay.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order has been processed, we may not be able to make changes.
How can I check the status of my order?
A: You can check the status of your order by logging into your account on our website or by using the tracking number provided in your shipping confirmation email.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
Products
Our products are designed to last for a year with normal use.
How to Care for Sequin Clothing
Hand Wash Preferred: Hand wash gently with cold water and mild detergent instead of machine washing.
Turn Inside Out: Wash the garment inside out to protect the sequins.
Avoid Rubbing: Do not rub or scrub the fabric vigorously to prevent damage to the sequins.
Air Dry: Dry flat on a clean towel in a shaded area, away from direct sunlight.
Proper Storage: Store in a garment bag to prevent friction with other clothes.
Avoid Chemicals: Keep away from perfumes, cosmetics, and other chemicals that might affect the sequins.
Regular Checks: Regularly check for loose sequins and repair them to maintain the garment's quality.
Don't find the answer?
We’re here to help you!